Privacy Policy

Last updated: August 7, 2025

1. Introduction

At ChatRAG, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our AI chatbot platform.

2. Data We Collect

Personal Data

Your name, email, account information when you register.

Usage Data

Information such as IP address, device details, pages visited, and analytics metrics.

3. How We Use Your Data

4. Data Sharing & Security

We share data only with trusted third-party providers under strict confidentiality agreements. Your data is encrypted in transit and at rest to protect against unauthorized access.

5. Your Rights

You may access, modify, or delete your personal data. You can object to certain processing practices. Contact me anytime at gunasheelan208@gmail.com for any data-related requests.

6. Cookies & Tracking

We use cookies and similar technologies for analytics and to enhance user experience. You can manage your preferences in your browser settings.

7. Cross-Border Data Transfers

Your data may be stored and processed in servers outside your country, but we ensure appropriate safeguards are in place to protect your information.

8. Policy Updates

We may update this policy occasionally to reflect changes in legal or operational requirements. Significant changes will be communicated via email or platform notices.

9. Encryption Practices

We use advanced encryption techniques (AES-256) to safeguard your data. All uploaded files and sensitive content are encrypted at rest and decrypted only when actively accessed by your AI agent or by you. This ensures strong confidentiality and integrity of your information.